Privacy Policy

What we collect

We only collect what you choose to send us. This is usually through WhatsApp, and may include your name, phone number, and a short description of your situation.

We do not collect this information through hidden forms or trackers. It comes from you, when you message us.

Why we collect it

We use your details to respond to your enquiry and to connect you with a qualified Peguam Syarie who can assist with your situation.

We do not use your details for unrelated marketing, and we do not sell your data to third parties.

When you enquire, we share the details you gave us with a qualified Peguam Syarie so they can follow up with you. You decide whether to continue after that.

How long we keep it

We keep your details only as long as needed to respond to your enquiry and to support the connection with a Peguam Syarie. You may ask us to stop using them at any time.

Your rights

Under Malaysia’s Personal Data Protection Act 2010 (PDPA), you may:

Ask what data we hold about you
Ask us to correct inaccurate data
Ask us to stop using your data
Withdraw consent for future contact

Message us on WhatsApp to make any of these requests.

Analytics

We may use privacy-respecting analytics to understand which pages help readers. This tells us which pages are read; it does not identify you personally.

PDPA 2010 principles

Our handling of personal data follows the principles set out in Malaysia’s PDPA 2010:

General Principle: we process data with your knowledge and consent
Notice and Choice Principle: this page tells you what we collect and why
Disclosure Principle: we only share data as described here
Security Principle: we take reasonable steps to protect your data
Retention Principle: we keep data only as long as needed
Data Integrity Principle: we aim to keep data accurate and up to date
Access Principle: you may access and correct your data

Regulator

Malaysia’s data protection authority is the Department of Personal Data Protection (JPDP). You can find more information at pdp.gov.my.